Allegations Support

Caregiving brings many challenges. As a caregiver you are responsible for some of the most vulnerable children in society; you provide a vital service. It is therefore distressing when an allegation is made about the way you care for a child or young person.

Up to three quarters of allegations are found to be unsubstantiated, however when an allegation is made, Oranga Tamariki, the Ministry for Children, have a statutory responsibility to investigate ALL notifications regardless of whether you care through them or another care provider.

Caring Families Aotearoa
(formerly Fostering Kids NZ)

Allegation Support Service is designed to support caregivers through the allegation process.


“I would like to take this opportunity to thank you and the critical support team for the great support I have had during the investigation. I felt I was very well supported by your team and they were always on the game straight away or whenever I needed them. Every caregiver needs to be registered and a part of this, as allegations can pop up at any time on any occasion to any one person.
The prompt response and the fast moving and knowledge that you guys have is a must know for all caregivers. Considering when I was first told about you guys, I was very reluctant, in thinking I could do this on my own – knowing that I had done nothing wrong. But now I understand that your guys help and knowledge is a must have in this type of situation.

So I will be encouraging or advising other caregivers in my region to register with you guys as my experience was nothing but support by you all. So once again, thank you all so much for your support and advice.


For more information regarding the support available and the investigation process please click on the following links to view the Information Sheet.

Contact the Critical Support team  free phone 0800 693 278